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United Kingdom

UK privacy rights: UK GDPR and the Data Protection Act 2018

Short answer

In the UK, the UK GDPR and the Data Protection Act 2018 let you ask an organisation for a copy of your personal data, ask for it to be deleted and object to its use. The organisation has one month to respond, extendable by two further months. You can complain to the organisation, which must acknowledge within 30 days, and then to the Information Commission, which replaced the Information Commissioner's Office on 30 September 2026.

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General information, not legal advice. This page has not yet been reviewed by a lawyer; check the linked primary sources before relying on it.

Key takeaways

  • The UK GDPR applies to organisations established in the UK, and to organisations elsewhere that offer goods or services to people in the UK or monitor their behaviour there.
  • An organisation has one month to respond and can extend by two further months for complex or numerous requests.
  • Organisations must acknowledge a data protection complaint within 30 days. The regulator is now the Information Commission, and it cannot award compensation.
  • How deletion applies to a trained AI model is not settled, and no service can remove a person from one.

Who is protected?

The UK GDPR protects individuals whose personal data is processed. Under Article 3 it applies to organisations established in the UK, and to organisations elsewhere that offer goods or services to people in the UK or monitor their behaviour there.

Article 9 prohibits processing biometric data for the purpose of uniquely identifying a person unless a listed condition applies, such as explicit consent.

What rights do you have?

  • Access (Article 15). A copy of your personal data and information about how it is used.
  • Erasure (Article 17). Deletion where, for example, the organisation no longer needs the data, you withdraw consent, you object and your interests outweigh the organisation's, or it used your data unlawfully.
  • Objection (Article 21). You can object to direct marketing, which the organisation must stop, and to uses based on legitimate interests or a public task, which it can continue only in limited cases, such as where it shows a compelling reason.

Erasure does not apply where the organisation needs the data for freedom of expression and information, a legal obligation, a public task, archiving or research, or legal claims.

How do you use them?

  1. Contact the organisation. A request can be verbal or written and can go to any part of the organisation. The regulator recommends writing, so that you have a record.
  2. Say which right you are using and what data it concerns.
  3. Be ready to confirm your identity. The organisation may delay dealing with a request until it is confirmed.
  4. For access requests, reply promptly if the organisation reasonably asks which information you want. The clock pauses until you answer.

Deadlines and enforcement

Article 12A sets the time limit: one month beginning when the organisation receives the request or, if later, the identity information or fee it asked for. It may extend by two further months because of the complexity or number of requests if it tells you within the first month and gives reasons.

Under section 164A of the Data Protection Act 2018, in force since June 2026, organisations must make it easy to complain to them, acknowledge a complaint within 30 days, respond without undue delay and tell you the outcome. Under section 165 you can complain to the Information Commission, which recommends raising the concern with the organisation first. The Commission cannot award compensation. You can also go to court.

The Information Commission succeeded the Information Commissioner's Office (ICO) on 30 September 2026. The government says the regulator's role, responsibilities and powers are unchanged. Guidance remains at ico.org.uk.

How this applies to AI and face data

In May 2022 the regulator fined Clearview AI £7.5 million over its facial recognition database. In October 2025 the Upper Tribunal held that the regulator had jurisdiction and returned the case to the First-tier Tribunal. In December 2025 the regulator reported that Clearview had permission to appeal further, so check the current position.

In a 2024 consultation on generative AI, the regulator said individual rights apply to personal data in training data and in model outputs, and that developers should have a clear and effective process for people to use them. It also recognised that models retain imprints of training data. That document sets out emerging thinking, not settled guidance.

Separately, intentionally creating a purported intimate image of another person without their consent can be a criminal offence under section 66E of the Sexual Offences Act 2003, in force since 6 February 2026. Criminal law differs between parts of the UK.

A deletion or objection request can reach stored personal data such as source images, dataset entries and outputs. It does not remove a person from a model that has already been trained.

What you can do yourself

These steps are free and do not need UltoPulto.

  1. Ask for deletion using the regulator's guide to your right to get your data deleted, or object using its guide to the right to object.
  2. Keep a dated copy of each request and reply.
  3. If the answer is late or unsatisfactory, complain to the organisation first. It must acknowledge within 30 days.
  4. If that does not resolve it, complain to the regulator.

What UltoPulto can do

  • Send removal requests to people-search and data-broker sites, citing the UK GDPR for UK residents.Built
  • Send access, erasure and objection requests to AI model providers.Built
  • Send takedown requests to dataset hosts.Built
  • Follow up when the response deadline has passed, then draft a complaint for you to review and sign.Built
  • Deliver requests only to contacts our team has verified. Until then a request stays a draft.In rollout

What UltoPulto cannot do

  • We are not a law firm and do not give legal advice.
  • No service can remove a person from an AI model that has already been trained.
  • Outcomes depend on the organisation and the regulator. An organisation can refuse where an exemption applies, and the regulator decides how to handle a complaint.

Sources

  1. 1UK GDPR, Chapter III: Rights of the data subject (Articles 12 to 23, including Article 12A)legislation.gov.uk (The National Archives)LawOpened 2026-10-04
  2. 2Data Protection Act 2018, section 164A: Complaints by data subjects to controllerslegislation.gov.uk (The National Archives)LawOpened 2026-10-04
  3. 3Your right to get your data deletedInformation Commissioner's Office (ICO), now the Information CommissionGovernmentOpened 2026-10-04
  4. 4The right to object to the use of your informationInformation Commissioner's Office (ICO), now the Information CommissionGovernmentOpened 2026-10-04
  5. 5Make a complaint about how an organisation has used your personal informationInformation Commissioner's Office (ICO), now the Information CommissionGovernmentOpened 2026-10-04
  6. 6Information Commission succeeds the ICO as UK's data protection regulatorUK Government (GOV.UK)GovernmentOpened 2026-10-04
  7. 7UK Upper Tribunal hands down judgment on Clearview AI IncInformation Commissioner's Office (ICO), now the Information CommissionGovernmentOpened 2026-10-04
  8. 8Generative AI fourth call for evidence: engineering individual rights into generative AI modelsInformation Commissioner's Office (ICO), now the Information CommissionGovernmentOpened 2026-10-04

Questions

Do I have to put my request in writing?

No. You can make it verbally or in writing, but the regulator recommends writing so that you have a record.

Is the ICO still the UK regulator?

The Information Commissioner's Office became the Information Commission on 30 September 2026. The government says its role, responsibilities and powers are unchanged.

Can the regulator award me compensation?

No. It can give its view and tell an organisation to put things right, but compensation is a matter for the courts.

Can a UK GDPR request remove me from an AI model?

It can target the personal data an organisation stores and uses. How erasure applies to a model that is already trained is not settled, and no service can remove a person from one.