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European Union and EEA

EU privacy rights: GDPR and the AI Act

Short answer

Under the GDPR, people in the EU and EEA can ask an organisation that processes their personal data for a copy, for erasure, and to stop processing they object to. The organisation must answer within one month, extendable by two further months. If it does not, you can complain to a data protection authority. The AI Act adds bans and transparency duties for AI systems. It does not add a personal right to deletion.

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General information, not legal advice. This page has not yet been reviewed by a lawyer; check the linked primary sources before relying on it.

Key takeaways

  • The GDPR covers organisations established in the EU, and those elsewhere that target or monitor people in the EU.
  • A controller must respond within one month and may extend by two further months for complex or numerous requests.
  • Erasure and objection have conditions and exceptions. A refusal must come with reasons.
  • Regulators say a model trained on personal data is not automatically anonymous. No service can remove a person from a trained model on request.

Who is protected?

The GDPR protects natural persons whose personal data is processed. Under Article 3 it applies to organisations established in the EU, and to organisations elsewhere that offer goods or services to people in the EU or monitor their behaviour there. The authorities of Iceland, Liechtenstein and Norway also sit on the European Data Protection Board.

Facial images become biometric data when specific technical processing allows or confirms unique identification (Article 4). Processing biometric data to uniquely identify a person is prohibited unless an exception such as explicit consent applies (Article 9).

What rights do you have?

  • Access (Article 15). Confirmation that your data is processed, a copy, and details such as purposes, recipients, storage period and source.
  • Erasure (Article 17). Deletion where a listed ground applies, for example the data is no longer necessary, you withdraw consent, your objection succeeds, or the processing was unlawful.
  • Objection (Article 21). You may object to processing based on legitimate interests or a public task. The controller must stop unless it shows compelling legitimate grounds. An objection to direct marketing must always be honoured.

Erasure does not apply where processing is necessary for freedom of expression and information, a legal obligation, public health, archiving or research, or legal claims.

How do you use them?

  1. Find the organisation's privacy contact or data protection officer in its privacy policy.
  2. Write a request naming the right, the article and the data concerned. No particular form is prescribed.
  3. Be ready to confirm your identity if the controller has reasonable doubts.

Article 80 lets you mandate certain not-for-profit bodies to complain for you. For other representatives, a controller may ask for evidence of authority.

Deadlines and enforcement

Under Article 12(3) the controller must tell you what action it has taken without undue delay and within one month of receipt. It may extend by two further months because of the complexity and number of requests, and must tell you so within the first month. If it will not act, it must give reasons within one month and tell you that you can complain. Requests are free unless manifestly unfounded or excessive.

Under Article 77 you can complain to a supervisory authority, in particular where you live, where you work or where the infringement took place. Article 79 adds a right to a judicial remedy. Fines for infringing these rights can reach EUR 20 million or 4% of worldwide annual turnover, whichever is higher (Article 83).

How this applies to AI and face data

In Opinion 28/2024 the European Data Protection Board said AI models trained on personal data cannot in all cases be considered anonymous. Where a model was developed with unlawfully processed data, an authority may impose corrective measures which, depending on the facts and proportionality, could include ordering erasure of the dataset or of the model itself. People can also request deletion of unlawfully processed data, subject to Article 17.

Those are regulators' powers in specific cases. The opinion does not say a person can be taken out of a trained model on request. A request is clearest when it targets identifiable stored data: source images, dataset entries, profiles and outputs.

Since 2 February 2025 the AI Act has banned AI systems that create or expand facial recognition databases through untargeted scraping of facial images from the internet or CCTV footage. Deepfakes must be disclosed as artificially generated or manipulated (Article 50). An amendment in force since July 2026 adds a ban, applying from December 2026, on AI systems that generate sexually explicit or intimate content of identifiable people without consent.

Anyone may complain to a market surveillance authority under Article 85. The AI Act creates no personal right to deletion.

What you can do yourself

These steps are free and do not need UltoPulto.

  1. Send an access, erasure or objection request to the organisation's privacy contact and keep proof of the date.
  2. After one month without a reply, send a reminder citing Article 12(3).
  3. Complain to your national data protection authority, listed on the EDPB members page.
  4. Read Articles 12, 15, 17, 21 and 77.

What UltoPulto can do

  • Send removal requests to people-search and data-broker sites, citing the GDPR for EU and EEA residents.Built
  • Send access, erasure and objection requests to AI model providers.Built
  • Send takedown requests to dataset hosts.Built
  • Follow up after the response deadline, then draft a data protection authority complaint for you to review and sign.Built
  • Deliver requests only to contacts our team has verified. Until then a request stays a draft.In rollout

What UltoPulto cannot do

  • We are not a law firm and do not give legal advice.
  • No service can remove a person from an AI model that has already been trained.
  • Outcomes depend on the organisation and the regulator. A controller can refuse where an exception applies, and an authority decides how to handle a complaint.

Sources

  1. 1GDPR Article 12: Transparent information, communication and modalities for the exercise of the rights of the data subjectRegulation (EU) 2016/679, text published by intersoft consulting at gdpr-info.euLawOpened 2026-10-04
  2. 2GDPR Article 15: Right of access by the data subjectRegulation (EU) 2016/679, text published by intersoft consulting at gdpr-info.euLawOpened 2026-10-04
  3. 3GDPR Article 17: Right to erasureRegulation (EU) 2016/679, text published by intersoft consulting at gdpr-info.euLawOpened 2026-10-04
  4. 4GDPR Article 21: Right to objectRegulation (EU) 2016/679, text published by intersoft consulting at gdpr-info.euLawOpened 2026-10-04
  5. 5GDPR Article 77: Right to lodge a complaint with a supervisory authorityRegulation (EU) 2016/679, text published by intersoft consulting at gdpr-info.euLawOpened 2026-10-04
  6. 6Opinion 28/2024 on certain data protection aspects related to the processing of personal data in the context of AI modelsEuropean Data Protection BoardGovernmentOpened 2026-10-04
  7. 7EU AI Act, Article 5: Prohibited AI practicesRegulation (EU) 2024/1689, text published by the Future of Life Institute at artificialintelligenceact.euLawOpened 2026-10-04
  8. 8AI Act: regulatory framework for AI (application timeline and AI Omnibus amendments)European CommissionGovernmentOpened 2026-10-04

Questions

Do I need to be an EU citizen to use GDPR rights?

Article 3 does not mention citizenship. It sets the scope by where the organisation is established and whether it offers goods or services to, or monitors, people in the EU.

Can an organisation refuse to delete my data?

Yes, where no ground for erasure applies or an exception does. It must give its reasons within one month and tell you that you can complain.

Can the GDPR make a company remove me from its AI model?

Not on request. The EDPB says authorities may, in some infringement cases, order deletion of a dataset or a model, decided case by case. No service can remove a person from an already-trained model.

Does the AI Act give me a right to deletion?

No. It bans certain practices, such as building facial recognition databases by untargeted scraping, and sets transparency duties. Deletion and objection rights come from the GDPR.